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Terms and Conditions (updated 1st January 2018)

For Job Seekers
For Recruiters


Terms of use
This web site is owned and operated by C21 Media Ltd and is made available to you on the following terms and conditions. By using the site and the services available on it you are deemed to accept these terms and conditions and any additional terms and conditions which expressly apply to services and information provided by third parties.

Data protection
Our use of CVs and other personal information supplied by users of this site is governed by our privacy policy. Please click here to view our privacy policy.

Personal data which you supply to us may be transferred to third party service providers to be stored or processed on our behalf, including third parties located outside of the European Economic Area. We will always endeavour to handle your information in accordance with our privacy policy, wherever it is processed.

Use of the site
The information and services available on the site are provided for the sole purpose of individuals looking for employment opportunities and career information and for employers seeking to recruit staff. You may use, print and download information from the site for these purposes only and for no other personal or commercial purpose. You may not otherwise copy, display, transmit or distribute any material from the site and if you do or if you perform any other unauthorised processing of information on the site it shall be deemed a material breach of these terms and conditions which, in the case of a Customer, shall entitle us to terminate the Services immediately on notice in writing. Further, we reserve the right to suspend provision of the Services to you in circumstances where we reasonably believe that you have performed any unauthorised processing of information. In respect of any personal data accessed or otherwise processed by a Customer as a result of access to the site or the Services, the Customer agrees that it shall be the sole data controller of such personal data for the purposes of the Data Protection Act 1998 and, as such, shall be solely responsible for its processing.

All copyright, database rights and other intellectual property rights in the site and the material available on the site belongs to C21 Media Ltd or its third party suppliers. Use of the site does not give you any proprietary rights in such materials.

Employment Agencies and Employment Business Regulations 2003
Job seekers and recruiters need to be aware that this job board operates as a venue only and does not introduce or supply job seekers to recruiters (or vice versa).

This means that we do not:

The Conduct of Employment Agencies and Employment Business Regulations 2003 (the "Regulations") seek to ensure that job seekers are only proposed by employment agencies for roles for which they are properly qualified and that recruiters are only offered job seekers who have the appropriate levels of experience, training, qualifications and authorisation for the position to be filled. Since we are only a venue and do not propose or introduce job seekers to recruiters or vice versa, it is recommended that, if you are a job seeker you undertake the steps set out in the Regulations to ensure your suitability for the role advertised or, if you are a recruiter, to ensure a job seeker's suitability for the role.

For Job Seekers

CVs and job advertisements
CVs and job advertisements contained on the site are provided by candidates and by prospective employers and their agents and are not reviewed by us. We accept no responsibility or liability for the contents of CVs or advertisements and expect candidates and prospective employers to carry out such verification procedures as are customary and prudent in the circumstances.

C21 Media Ltd services
Services and information provided on the site by us and our third party suppliers are intended to assist in the job seeking or recruitment process. Neither we nor our third party suppliers can guarantee their suitability or prospects of success in any particular case. You should obtain independent verification before relying on information provided on the site in circumstances which may result in loss or damage.
Service availability
We try to ensure continuous availability of the site and all the services available on it but accept no responsibility for the consequences of interruptions or delays, however caused. We may, additionally, alter the design and specification of the site at any time.

Limitation of liability
Our liability, and the liability of our third party suppliers, for any loss or damage suffered by you as the result of your use of this site is limited to your actual direct damages and, except in the case of fraud, excludes any loss of future earnings, profit or prospects or any consequential or speculative loss. As required by law, this exclusion does not extend to death or personal injury caused by our negligence.

Governing law
These terms and conditions shall be interpreted in accordance with English law and all disputes shall be decided by the English courts.

Browser policy
C21Jobs supports the current and most recent previous versions of most popular browsers. If your browser is not supported, you may still be able to access our site, but you may encounter some display problems. Please update your browser so we can provide you the best possible service.

C21Jobs also requires job seekers to enable session cookies (enabling permanent cookies is recommended), and JavaScript, in their browser.

For Recruiters

In these terms and conditions:
  1. 'Customer' means any person, company, organisation or firm which purchases Services from us;
  2. 'Order Form' means an order for Services on a form provided by us (in any format) and signed by a Customer;
  3. 'Services' means all recruitment products and services made available by us from time to time;
  4. 'Contract Month' means, in respect of any Order Form relating to the provision of Services for a specified period of months, the calendar month commencing on the start date specified in the Order Form and ending on the day before the same date in the next calendar month. For example, the calendar month commencing on 19 April and ending 18 May;
  5. 'Contract Term' means the full term specified in the Order Form.

We reserve the right to vary these terms and conditions from time to time. We will aim to give you reasonable notice in advance of implementing such changes by posting the revised terms and conditions on the web site and indicating the effective date that such updated terms and conditions will come into force (“Effective Date”). Where we deem the changes as significant we may also choose to email our registered users with the revised terms and conditions. The revised terms and conditions will be deemed to have been accepted by you if you continue to use the web site and our services after the Effective Date.

Commencement of Services
We will not commence the provision of Services pursuant to any Order Form until the Order Form has been returned to us, in a form approved by us and confirmed by the Customer by way of signature, e-mail confirmation or provision of purchase order number and, in the case of Customers who purchase Services on terms that require pre-payment, Services will not commence until payment is received and cleared.

Prices are as specified in the C21Jobs ratecard and are guaranteed for the period stated on the order form. Any discounts agreed are confidential and may not be disclosed by the customer.

A job posted on C21Jobs will remain live for 30 days or such shorter time as we agree with the Customer. Any extension of this time will be charged to the Customer as a new posting. Any jobs posted in addition to the agreed number of jobs per month will be charged at a price per job agreed with the customer at the time of the contract negotiation. If no price has been negotiated, a flat fee of £500 per job will be charged for each job over the agreed number. A single job is identified by its unique ID number. If a customer deletes a job and then either reposts it or posts another, this will be classed as two jobs.

If any Services to be used within any time period specified on the Order Form are not used within that period of time they may not be carried over into any subsequent period without our prior written consent. The Customer will be responsible for payment for any unused Services.

All prices exclude VAT. All invoices are payable within 30 days from invoice date. Late payment will entitle us to suspend provision of Services. Interest will be payable on late payments at the rate of 4% above Barclays Bank plc’s base lending rate from time to time until settlement or discharge of the debt.

Either party may terminate in writing the provision of Services if:
  1. the other party commits any material or persistent breach of any of these terms and conditions and have not remedied such breach within 14 days of notice specifying the breach and requiring that it be remedied, or;
  2. the other party becomes insolvent, ceases to trade or goes into liquidation

Upon termination of the provision of Services for any reason:
  1. the Customer shall immediately cease using the Services and permanently delete any access passwords for the Services; and
  2. the Customer shall immediately pay all outstanding sums due to the C21Jobs under the Contract; and
  3. the Customer acknowledges and agrees that it shall not be entitled to a refund of any sums paid in advance to C21Jobs.
  4. termination by the Customer before the end of the Contract Term may, at our discretion, result in loss of discounts agreed for the entire Contract Term.

License to use Customer's name, trademarks and logos
The Customer agrees that C21Jobs may use the Customer's name, trademarks and logos (“IP-Rights”) for the purposes of providing the Services.

Additionally the Customer agrees that C21Jobs may mention the Customer as a reference customer in marketing materials (such as eg. but not limited to websites and brochures).

Limitation of liability
Our total liability to the Customer in respect of any Services, except for death or personal injury caused by our negligence, is limited to the total amount paid to us during the Contract Term for such Services or £10,000, whichever is the greater.

Job advertising
Job adverts go live only once payment confirmation has been received by C21Jobs. You will be notified by email when your job adverts have gone live on C21Jobs.

Site rules
We have rules regarding the content and format of jobs posted on C21Jobs. Their purpose is to ensure that users who search the site or database get results which are presented as clearly and informatively as possible. You agree that we may, at our discretion and without liability to you, remove from C21Jobs any advert which is posted in breach of these rules. The rules may change from time to time and you are advised to refer to them regularly.

The Rules are:
  • No duplicating of jobs at the expense of other clients' jobs.
  • No gratuitous use of keywords in job descriptions or job titles. Gratuitous means deliberately inserting words, strings of words, or repeating job titles, with the intention of influencing position in the results listing, or increasing the number of page views.
  • Job adverts placed on C21Jobs must be for genuine vacancies only, and not for other products or services, either relating to or unrelated to recruitment including, but not limited to, affiliate schemes, pyramid selling schemes or any other so called 'business opportunity'.
  • URLs or email links (live or text only) are not permitted in the body copy of the job description page. Email links are permitted from the 'send an email' link and url linking is permitted from the 'apply online' link.
  • Any adverts that uses the name or logo of the company being recruited for is subject to our rates for such advertising.

Illegal Advertisements
Adverts which appear to discriminate on grounds of sex, race or disability are illegal and may result in proceedings being taken against both the advertiser and the publisher. Adverts are therefore accepted by C21Jobs on the understanding that the advertiser confirms that any requirement or qualification which may appear to discriminate illegally is in compliance with any exemption available under the relevant legislation. Nonetheless if we believe that an advert may be discriminatory we may at our discretion either amend the advert or remove it from C21Media/Jopbs without liability to you to make any refund of amounts paid or due to be paid in respect of the posting or otherwise and will inform you accordingly.

Responses to advertisements
The Copmpany agrees to deal fairly and professionally with individuals who may respond to an advert and not do anything which may bring C21Jobs into disrepute. You will indemnify us from and against any claim brought by an individual against C21Media Ltd arising from your breach of this obligation or any other of these terms and conditions.

We do not guarantee any response to your advert or that responses will be from individuals suitable for the job advertised. It is your responsibility to carry out such checks and procedures as are necessary to ensure that candidates are suitable for the job advertised and have the required qualifications and personal characteristics

It is your responsibility to ensure that you have the appropriate equipment and are connected to the appropriate services to enable you to post jobs to C21Jobs.

Content and links
If the advert links to another site, the Company is responsible for maintaining the links and for the content of the linked site. We may remove from C21Jobs any advert which contains content or links to a site which, in our opinion, is defamatory, illegal or objectionable or will bring C21Jobs into disrepute. You will indemnify us from and against any claims or liability arising from content or links contained in your adverts.

Third party sites
Vacancies you post on C21Jobs may also appear on third party recruitment sites pursuant to agreements from time to time between C21Jobs and the proprietors of such sites.

Browser policy
C21Jobs supports the current and most recent previous versions of most popular browsers. If your browser is not supported, you may still be able to access our site, but you may encounter some display problems. Please update your browser so we can provide you the best possible service.

C21Jobs also requires recruiters to enable session cookies (enabling permanent cookies is recommended), and JavaScript, in their browser.

Use of CV database
Database rights and all other applicable copyright and intellectual property rights in the CV database belong to C21Jobs. Rights are not acquired by the use of the database and retention and use of the database and its content is governed by these terms and conditions.

The Recruiter may:
  1. Use, search or download it to your own database for the purpose of finding suitable candidates for specific job vacancies that you wish to fill.
  2. Use the information about the individuals contained in the CV database for the purpose of contacting them (either directly or through C21Jobs depending on the product you have purchased) in relation to a specific job vacancy.
  3. Use the information only in connection with your own recruitment-related activities.

The Recruiter may not:
  1. Supply, sell or license material from the candidate database, or a copy of it, to any other person, including another member of your group of companies.
  2. Download, search or view the database through any automated (e.g. "scraping") process.
  3. Contact the individuals on the database or make or allow any use of the information about those individuals, other than for the purpose of finding suitable candidates for specific job vacancies. You must, at all times, comply with the Data Protection Act 1998 and all subsequent legislation and regulations.
  4. Access our CV database from a system that is not fully patched or does not have industry standard AntiVirus software installed that is regularly updated.

You agree to deal fairly and professionally with individuals you may contact using information from the CV database and not do anything which may bring C21Jobs into disrepute. You will indemnify C21Jobs from and against any claim arising from your breach of this obligation or any other of these terms and conditions.

Usernames are for the sole use of the person to whom they are issued. Passwords must be kept confidential and secure. We may deny access to a username if we reasonably believe that it is being used by an unauthorised person or that the user is breaching these terms and conditions.

Customer supplied content
  1. The Recruiter is responsible for the content of supplied material and for ensuring that you have the right to supply it to us and that it complies with all relevant legislation and codes of practice. If we receive complaints about any material or its content we may, at our discretion, remove the material from display without reference or liability to you. You will indemnify us against any claim that the material infringes the intellectual property rights or other rights of others or is defamatory or otherwise offensive.
  2. If you are an employment agency or an employment business (as defined by the Employment Agencies Act 1973) it is your responsibility to ensure the advertisements you place on C21Jobs comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

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